Reference
SCI
Type
Permanent
Location
Hammersmith
Salary
£45,000 to £50,000 per annum + Comms
Category
IT
Sector
Technology & Services

About the Role:

Northreach is currently working with a global digital agency who specialise in websites and applications, who are currently looking for a presales engineer to join their team.

Do you want to use your technical skills in a new client-facing venture?

The Main Responsibilities:

Job Duties 

  • Support the EMEA sales team on a day-to-day basis in a technical pre-sales capacity during all the phases of our sales process, especially in the Identify, Qualify, and Solution Development stage
  • Support customers in a post-sales capacity, working directly with enterprise customers to deliver service reviews and ensure they are getting value from the service
  • Respond to product and technical queries via chat, email and phone
  • Stay current with BI and Web/ Angular development marketplaces, be aware of new trends, and convey these to prospective and existing customers
  • Keep abreast of competitors’ offerings and work with the rest of the Solution Consulting fellows to develop best practices and tools to maximize our competitive differentiation
  • Work with our development team to keep abreast of the solutions road map and forthcoming improvements and actively relay relevant information to clients
  • Gather customer technical requirements/details of environment for review and development of onboarding strategy
  • Drive Proof-of-Concept engagements with prospective clients
  • Direct and coordinate cross-functional company resources required to support prospects needs based on potential revenue and strategic impact
  • Ensure what is sold can be delivered and can deliver real benefits to the client
  • Serve as a conduit of the customer and prospect-related service requirements to Product Management for roadmap consideration
  • Attend conferences/events where appropriate

The Main Experience:

Who We Think Will Be a Great Fit 

  • Strong technical background, or natural ability to understand and articulate technical concepts relevant to the product suite
  • Ability to present to diverse audiences ranging from C-Level Execs to front-end developers
  • The capability to present credibly in both business and technology contexts
  • Strong written and oral communications skills
  • The ability to be a quick learner, who can think on their feet
  • An ability to excel in fast-paced environments
  • Hands-on JavaScript or/and C# development experience would be advantageous
  • Knowledge of Microsoft’s Visual Studio would be advantageous
  • A Computer Science degree from a top tier university would be advantageous
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