ABOUT THIS ROLE
Northreach are working with an innovative, UK’s leading foreign exchange supplier based in Brentford, West London, who are on the lookout for an experienced Financial Crime Analyst, to join their team on permanent basis!
As 1st line of defence for Financial Crime, the primary role of the Financial Crime Analyst is to be responsible for the detection, investigation, and analysis of fraudulent activities to ensure that losses due to fraud are minimised and prevented where possible. The successful candidate will be responsible for performing fraud analysis on instances of suspicious, attempted or successful fraud activity across all orders, transactions and referred cases, identifying trends/patterns and recommending enhancements to processes to ensure the fraud screening framework is continuously adapted and enhanced.
- Prevent and minimise fraud losses through effective screening, detection and analysis of fraudulent activity
- Undertake comprehensive and thorough investigation and analysis across all instances of suspicious, attempted or successful fraudulent activity on all orders, transactions and referred cases
- Record, escalate and provide written reports as requested on all fraudulent attempts/activity in adherence with any business and mandatory regulatory requirements
- Identify trends/patterns of fraudulent activity and recommend improvements to fraud screening processes and overall framework to ensure procedures are continuously adapted and improved
- Review and investigate fraud alerted transactions across all products
- Conduct all necessary analysis and take appropriate action to prevent and stop all suspected fraudulent transactions, whilst ensuring genuine customers are not adversely affected
- Record, escalate and report suspicious activity in line with departmental, business and mandatory regulatory requirements
- Produce incident and management information reports on fraudulent activities as required or directed by management
- Analyse fraudulent activities and report on new or emerging trends
- Recommend enhancements to the fraud screening and detection framework, including the effective scoring and rule performance on the fraud management platform, ensuring optimal false positive review rates and KPIs
- Identify, log and report system defects, thereby continuously contribute to improving fraud detection processes
- Chargebacks: Investigate and record in required timescales, and ensure new fraudulent attempts are identified through the analysis of chargebacks, and trends in retained orders and blocked transactions.
THE IDEAL CANDIDATE
- Fraud experience gained in an online, eCommerce, banking or merchant services business
- Highly analytical and numerate, and competent in analysing and manipulating data
- Confident in preparation and presentation of Management Information (MI)
- Proven proficiency in the use of Microsoft Excel
- Ideally some knowledge and experience with Microsoft Access, but not essential
Qualifications / Education
- 5 GCSEs including English and Mathematics
- Recognised fraud-related industry qualification would be advantageous.
- Proven ability and high competence in fraud detection and analysis skills
- Excellent communication skills, both written and verbal
- Confident working under pressure to fixed deadlines
- Team player who can interact constructively with all team members, colleagues and internal business stakeholders
- Essential to meet deadlines for all tasks within agreed timeframes
- Confidence in recommending and championing all improvement opportunities
- Must be flexible, and adapt to change and growth
- Ability to apply initiative, logic and objectivity when analysing and evaluating information in order to ensure the delivery of informed, conclusive decisions